Contemplating Employee Loyalty
"Managers need to know how to create effective relationships. Supervisors need tools to help them identify the "value" in the life of employees. They can then use this information to begin to build relationships......
Here is a simple concept to consider. Use the CalibrationCoaching concept of the YMCA. No, not the silly dance song from the 70s, but the simple acronym that outlines how to coach in almost any situation:
- Your Thoughts - open the conversation by listening to the employee's perspective on the issues.
- My Thoughts - share your perspective with the employee. Explain the details and how they can change their behavior.
- Calibration - discuss what needs to change -- choose no more three areas for focus.
- Action - define expectations and set a timeline for change."